![]() ![]() Follow the prompts to install the BlackBerry Software and finish the software installation Shortly after, the device LED should turn green.Ĭontinue to wait after the LED turns green and you will be prompted to install BlackBerry Device Software. Your device power itself off after two minutes. Once the above steps are completed successfully a dialog will be displayed stating Checking for BlackBerry Device Software updates Hold the power button for 10 seconds until the device turns off, then press the power button again so it turns on.Ī prompt will appear and the BlackBerry smartphone will show in the drop down list on your PC shortly after the LED lights up (it could show up as USB: UNKNOWN or USB: BlackBerry (PIN) – both are normal/fine).Ĭlick the OK Button as soon as it becomes enabled - you only have a few seconds to do this! Using Internet Explorer navigate to down the page and select the Check for Updates button.Ĭonnect the BlackBerry 10 device you want to restore Make sure you don't have any BlackBerry software running on your PC (BlackBerry Link and BlackBerry Desktop Software)ĭetach all BlackBerry smartphones, including the BlackBerry 10 device that you are going to restore. ![]() ![]() These steps are a bit trickier so read through and make sure you understand everything before you get started. If for some reason the above steps don't work using BlackBerry Link you can always reload the OS using Internet Explorer. The Harder Way - Reload BlackBerry 10 Using Internet Explorer When complete you can disconnect your device.Īfter you reload the device software we recommend setting up the device as new to prevent further issues. Select Reload under Reload Device Softwareįollow the on-screen instructions to reload the software. Open BlackBerry Link and connect your device via microUSB Make sure you have the latest version of BlackBerry Link installed on your Windows PC. The Easy Way - Reload BlackBerry 10 OS Using BlackBerry Link You can reload or downgrade the OS on your BlackBerry 10 device one of two ways. The process unfortunately requires a Windows PC (sorry Mac users) but requires only a few steps to complete. On BlackBerry 10 there is really no chance at all that you'll ever need to reload the OS unless you run across a bad leaked OS or happen to stop a security wipe prematurely.įor both the BlackBerry Z10 and BlackBerry Q10 you can restore the OS to stock when you run into any of these issues. With older BBOS devices there was a high chance of "nuking" a device for any number of reasons - bad apps, botched restore, bad software, crappy OS leaks. ![]() Thankfully, just as in the past, you can still do so on BlackBerry 10. Whether it be a poor-running OS leak, an interrupted security wipe or a somehow nuked device, you may want to downgrade or reload the stock OS. That means you've installed a developer OS, to simply remove that just run System Update from Settings. ive load the q10 os but after loading it my phone stucked on BLACKBERRY 997 and all the android app aren't opening on the phoneīut check on the background is there Music, Pictures and Videos icons. but you know I installed 10.3.1.997 to bypass the anti-theft hope there is nothing wrong as it shows. I've gone through the steps and the phone is working perfectly but the issue now is that when I checked the OS version it's 10. Then, download Anti-Theft Removal for your phone ///redirect.php?link= if you still have it on your pc or download ive load the q10 os but after loading it my phone stucked on BLACKBERRYįlash back the firmware Z10 10. ![]()
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